Frequent Asked Questions
*Q: Why should you book your room before arrival?
A: This is the reason to reduce your own cost of boat transfer from Resotel pier to the River Kwai Jungle Rafts. When you book in advance, we will automatically manage a joined boat transfer (if boat transfer is inclusive in your package). This is much cheaper than the cost of single/ individual ride. It is totally the actual cost of the fuel which we gain nothing from.
A: Our Package tours suggest the most convenient and economical mean. We will pick you up at a major hotel in the city and take care of you all the way to River Kwai Jungle Rafts. It’s easy, convenient and safe. Alternatively, taking a train from BKK to Namtok station in Kanchanburi province is also one of the popular ways. Then, hiring a minibus from the station to RESOTEL pier or Paksang pier.
.......................................................................................................................................................................
Q: Can a private transport from Bangkok to Jungle Rafts be arranged?
A: Definitely. A private transportation with a driver can be arranged upon request. You will be traveling in a new air-conditioned van with an experienced driver from our partnership company.
.......................................................................................................................................................................
Q: How long does it take from Bangkok to Jungle Rafts?
A: It takes approx. 2 hours from Bangkok to Kanchanaburi by car, and then continue for another 45 minutes to Jungle Rafts.
.......................................................................................................................................................................
Q: How often is the boat transfer service from Resotel pier to Jungle Rafts?
A: Normally the service starts at 2 p.m. daily or upon guest’s special request. If you prefer to take a private boat transfer, you can pick anytime you like.
.......................................................................................................................................................................
Q: How long does the boat take to the resort?
A: From Pakseng pier, it takes approx. 40 mins.
From RESOTEL pier, it takes approx. 15 mins.
.......................................................................................................................................................................
*Q: Is the boat transfer to the resort free-of-charge?
A: There are options. We recommend you to take a package which includes boat transfer such as JR001. Alternatively, you may have to pay fee for the boat transfer, fee is 900 baht / person / roundtrip. Please contact us if you need more information on this.
.......................................................................................................................................................................
Q: Is the boat the only way to get to your resort?
A: Yes. To conserve our unique natural environment. This makes River Kwai Jungle Rafts unique.
.......................................................................................................................................................................
A: To conserve our concept since we opened in 1976 to maintain green environment, we rather keep this ideal concept and allow guests to live in a total hideaway. Since there is no electricity, please also note that there is no internet connection and hot water. However, mobile signal is available as usual.
A: We rather offer you package rates/person/night which includes all your meals and roundtrip boat transfer. This gives you convenience and save you from hassling with public transportation.
.......................................................................................................................................................................
Q: Can we get a room for all 4 people in our family - the children want to stay with us ?
A: Children not over the age of 12 are allowed to stay in the same bedroom with the parents.
.......................................................................................................................................................................
Q: We will be arriving individually by car. Is there a parking at the pier?
A: Yes. We provide secured & free-of-charge parking for our valuable guests.
.......................................................................................................................................................................
Q: What is the best time to visit River Kwai Jungle Rafts ?
A: All year round indeed. It is very green in monsoon. It is cool with morning fog in winter. It is warm and full of sunshine in summer.
.......................................................................................................................................................................
Q: How many adults are allowed to share in one room ?
A: Maximum 3 adults are allowed to share in one room.
.......................................................................................................................................................................











