FREQUENT ASKED QUESTIONS


To conserve our concept since we opened in 1976 to maintain green environment, we rather keep this ideal concept and allow guests to live in a total hideaway. Since there is no electricity, please also note that there is no internet connection and hot water. However, mobile signal is available as usual.

TRANSPORTATION

Q: Why should you book your room before arrival?
A: This is the reason to reduce your own cost of boat transfer from Resotel pier to the River Kwai Jungle Rafts. When you book in advance, we will automatically manage a joined boat transfer (if boat transfer is inclusive in your package). This is much cheaper than the cost of single/ individual ride. It is totally the actual cost of the fuel which we gain nothing from.

Q: What is the best way to get to River Kwai Jungle Rafts from Bangkok?
A: Our Package tours suggest the most convenient and economical mean. We will pick you up at a major hotel in the city and take care of you all the way to River Kwai Jungle Rafts. It’s easy, convenient and safe. Alternatively, taking a train from BKK to Namtok station in Kanchanburi province is also one of the popular ways. Then, hiring a minibus from the station to RESOTEL pier or Paksang pier.

Q: Can a private transport from Bangkok to Jungle Rafts be arranged?
A: Definitely. A private transportation with a driver can be arranged upon request. You will be traveling in a new air-conditioned van with an experienced driver from our partnership company.

Q: How long does it take from Bangkok to Jungle Rafts?
A: It takes approx. 2.40 hours from Bangkok to Kanchanaburi by car, and then continue for another 45 minutes to Jungle Rafts.

Q: How often is the boat transfer service from Resotel pier to Jungle Rafts?
A: Normally the service is every hour according to check in and check out times. Check in Time: 1 pm – 6 pm and Check out Time: 8am – 12pm (noon). If you prefer to take a private boat transfer, you can pick anytime you like, with an extra cost.

Q: How long does the boat take to the resort?
A: From Pakseng pier, it takes approx. 40 mins.
From RESOTEL pier, it takes approx. 15 mins.

Q: Is the boat transfer to the resort free-of-charge?
A: Free transfers / scheduled boat transfer is every hour as per Check in Time: 1 pm – 6 pm and Check out Time: 8am – 12pm (noon). Besides from this, you need to hire the boat transfer at 1000 baht / boat / trip. Please contact us if you need more information.

Q: Is the boat the only way to get to your resort?
A: Yes. To conserve our unique natural environment. This makes River Kwai Jungle Rafts unique.

GENERAL

Q: Why don’t we use electricity?
A: To conserve our concept since we opened in 1976 to maintain green environment, we rather keep this ideal concept and allow guests to live in a total hideaway. Since there is no electricity, please also note that there is no internet connection and hot water. However, mobile signal is available as usual.

Q: Why do you charge the rate per person?
A: We rather offer you package rates/person/night which includes all your meals and roundtrip boat transfer. This gives you convenience and save you from hassling with public transportation.

Q: Can we get a room for all 4 people in our family – the children want to stay with us ?
A: Children not over the age of 12 are allowed to stay in the same bedroom with the parents.

Q: We will be arriving individually by car. Is there a parking at the pier?
A: Yes. We provide secured & free-of-charge parking for our valuable guests.

Q: What is the best time to visit River Kwai Jungle Rafts ?
A: All year round indeed. It is very green in monsoon. It is cool with morning fog in winter. It is warm and full of sunshine in summer.

Q: How many adults are allowed to share in one room ?
A: Maximum 3 adults are allowed to share in one room.


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